Contact Us

Call Us Today: 1-877-656-8900

Fax: 1-877-656-9787

Our representatives are available during business hours to answer any questions you might have. Call us for more information!




Operating Hours - Eastern Standard Time

7:00am -5:00pm Monday thru Friday


Shipping Address

501 Losson Road
Cheektowaga NY 14227

Mailing Address

PO Box 1169
Buffalo NY 14240-1169




EFFICIENT & CONVENIENT

With our dynamic mission to provide great customer service, Randy Shepard & Associates offers fast, efficient processes to help your dealership traverse the complex roads of warranty administration.

TRUST & INTEGRITY

RS&A is the leader in automotive warranty claims processing and administration services. Our mission is to continuously improve our services, guaranteeing customer satisfaction.

FRIENDLY & ACCESSIBLE

For your peace of mind contact us now! Our friendly staff is always available to serve you with warranty excellence.

CURRENT & INFORMATIVE

Keeping up to date with warranty and audit info is key.