Services

We have been providing warranty excellence since 1979. We take great pride in our claims processing services.

Randy Shepard & Associates, Inc. offers the following fast, efficient and convenient services:

Warranty Claims Processing

Our warranty claims processing services are efficient & secure, and we provide multiple ways for you to get your claims…

Factory Style Audit

This program is designed to identify your problem areas and assist in correcting problems before they escalate….

Benefits of Our Services

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RS&A, Inc., has over 45 years of experience processing warranty claims. Our goal is to exceed your expectations and maximize the value of your trust in our company.

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Fixed cost for processing your claims – Once signed, your rate will never increase

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The cost for RS&A, Inc. is well below the industry average. In most cases, it is more cost-effective than keeping it in-house, and you’re not just hiring a processing person; you’re hiring an entire staff to support you and your company.

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Dealership only invoiced on claims that get paid by the manufacturer. – We do not get paid until you do!

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RS&A, Inc. Employs a full-time IT Department to help with any computer-related and connectivity issues

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No Contracts, can terminate agreement with 30 day written notice

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Access to Customer Portal allowing you to trace and view claims, invoices, and return to dealer reports anytime for your convenience (see our benefits page for more reasons why outsourcing is beneficial)

See Our Benefits

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Secure

Family-owned and operated for over 45 years

Efficient

No Contracts, can terminate agreement with 30-day notice

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Fast

24-48 hours is the Average Time of Warranty Processing

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Fixed Cost

Once signed, your rate will never increase

About us

We specialize in warranty claims processing for dealerships nationwide. We take great pride in our claims processing services.

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Contact Info

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Phone

1-877-656-8900

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Operating Hours

8:30am -5:00pm Monday thru Friday