Phone

+1-877-656-8900

Email

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Automotive Warranty Claims Processing Services

We have been providing warranty excellence since 1979. We take great pride in our claims processing services.

Maximize Your Warranty Claim Approvals Without Adding Staff

Managing warranty claims is one of the most time-consuming and detail-sensitive responsibilities within a dealership service department. Errors, missed documentation, and time constraints often lead to delayed payments or rejected claims. Randy Shepard & Associates provides automotive warranty claims processing services designed specifically for dealerships that want to improve efficiency, accuracy, and profitability.

Why Dealerships Outsource Warranty Claims Processing

Outsourcing warranty claims processing provides measurable benefits:

  • Increase claim approval rates through expert handling
  • Reduce administrative workload for your service staff
  • Improve cash flow with faster claim turnaround
  • Minimize costly errors and rejections
  • Eliminate the need to hire and train in-house specialists

Randy Shepard & Associates, Inc. offers the following fast, efficient and convenient services:

Warranty Claims Processing

Our warranty claims processing services are efficient & secure, and we provide multiple ways for you to get your claims…

Factory Style Audit

This program is designed to identify your problem areas and assist in correcting problems before they escalate….

Who We Serve

Our services are designed to integrate seamlessly into your existing workflow. We work with:

  • Franchise auto dealerships
  • Independent new car dealerships
  • Service departments
  • Dealer groups and multi-location operations

Benefits of Our Services

RS&A, Inc., has over 45 years of experience processing warranty claims. Our goal is to exceed your expectations and maximize the value of your trust in our company.

Fixed cost for processing your claims – Once signed, your rate will never increase
The cost for RS&A, Inc. is well below the industry average. In most cases, it is more cost-effective than keeping it in-house, and you’re not just hiring a processing person; you’re hiring an entire staff to support you and your company.

Dealership only invoiced on claims that get paid by the manufacturer. – We do not get paid until you do!

RS&A, Inc. Employs a full-time IT Department to help with any computer-related and connectivity issues
No Contracts, can terminate agreement with 30 day written notice
Access to Customer Portal allowing you to trace and view claims, invoices, and return to dealer reports anytime for your convenience (see our benefits page for more reasons why outsourcing is beneficial)

Secure

Family-owned and operated for over 45 years
i

Efficient

No Contracts, can terminate agreement with 30-day notice

Fast

24-48 hours is the Average Time of Warranty Processing

Fixed Cost

Once signed, your rate will never increase

Start Improving Your Warranty Claim Performance

If your dealership is struggling with rejected claims, delayed payments, or overloaded staff, outsourcing your warranty claims processing can deliver immediate results.

Request a Free Quote Today
Or Contact Us to learn how we can support your service department.

About us

We specialize in warranty claims processing for dealerships nationwide. We take great pride in our claims processing services.

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Contact Info

Phone

1-877-656-8900

Operating Hours

8:30am -5:00pm Monday thru Friday

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